Privacy Policy
Last Updated: January 29, 2026
At ecobill Solar ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our solar design tools.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number)
- Property information (address, utility bill data)
- Communication preferences
2. SMS and Mobile Communication (A2P Compliance)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number and clicking "Calculate My Savings" or "Get My Design," you consent to receive SMS messages (including automated text messages) from ecobill Solar regarding your solar quote, account updates, and appointment reminders.
- Frequency: Message frequency may vary based on your interaction with our tools and project status.
- Opt-out: You can opt-out of SMS communications at any time by replying "STOP" to any message you receive from us.
- Help: Reply "HELP" for more information or contact our support team.
- Rates: Message and data rates may apply.
3. How We Use Your Information
We use the information we collect to:
- Generate personalized solar designs and savings estimates.
- Communicate with you about your project.
- Improve our AI design tools and user experience.
- Comply with legal obligations.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookie & Tracking Practices
We use cookies and similar tracking technologies to operate our website, remember preferences, analyze traffic, and improve user experience.
- Essential cookies: required for core site functionality.
- Analytics cookies: help us understand performance and engagement.
- Preference cookies: remember form and interface choices.
You can control cookies through your browser settings. Disabling some cookies may impact site functionality.
6. Age Restriction (18+)
Our services are intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@ecobillsolar.com.
If you have questions about this policy, please contact us at:
ecobill Solar
Privacy Department
Email: privacy@ecobillsolar.com
