Privacy Policy
EcoBill Solar is operated by EcoBill Inc. This Privacy Policy explains how we collect, use, and protect personal information submitted through our quote and appointment forms.
1. Information We Collect
- Contact information: name, email address, and phone number.
- Property details: address, ZIP code, roof type, and utility bill details.
- Interaction data from quote forms and appointment workflows.
2. How We Use Information
- Generate solar savings estimates and design recommendations.
- Send quote updates, appointment confirmations, and reminders.
- Provide customer support and improve our services.
3. SMS and Mobile Communication (A2P Compliance)
By opting in, you agree to receive SMS messages from EcoBill Inc related to appointment confirmations and reminders.
- Message type: Appointment confirmations and reminders.
- Message frequency disclosure: Message frequency may vary.
- Message and data rates disclosure: Message and data rates may apply.
- Opt-out instructions: Reply STOP to opt out. Reply HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. Cookie & Tracking Practices
We use cookies and similar tracking technologies to keep the site functional, measure website performance, and improve user experience.
- Essential cookies: needed for security and core site functionality.
- Analytics cookies: used to understand traffic and improve content.
- Preference cookies: remember user selections and form preferences.
You can control cookie behavior through your browser settings.
5. Data Security and Handling
We apply administrative and technical safeguards to protect personal information against unauthorized access or disclosure.
6. User Rights
You may request access, correction, or deletion of your personal information by contacting privacy@ecobillsolar.com.
7. Age Restriction (18+)
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18.
8. Contact
Questions about this policy can be sent to privacy@ecobillsolar.com.
See also our Terms of Service.